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Yuma Mitsui

​三井 佑馬

Service Designer

Address

Tokyo, Japan

Contact

ユーザーが
心から選びたくなる未来、
をつくる。

様々なリサーチ手法で人々や社会のニーズや願望を捉え直し、新しい歓びの創造やこれからの暮らしのあり方を可視化することに強い情熱を持つサービスデザイナー。

これまで東京と米サンフランシスコを拠点に約8年間、SUBARU や Square など国内外の様々な業界の事業者に対し、ユーザーリサーチや新サービスの開発支援プロジェクトを牽引。エンドユーザーの気持ちを軸にしながら、人々の暮らしや社会との関係性を様々な視点から考え続けることを大切にしている。そして、ユーザー体験上の本質的な問題を捉え直し、新たなビジネスの機会を見つけ出すこと、自身の体験や仲間とのディスカッションから得られた様々な気づきを「ユーザーが心から選びたいと感じる未来の暮らしや社会」のデザインへと結実させることを目指している。

また「リサーチ」に重心を置きながら、共創ワークショップのファシリテーションや、起業家育成研修の講師、UIデザイン・映像制作など「つくる」領域へも可動範囲を拡げている。

Global Challenge! Startup Team Fukuoka (2020〜2022)、加賀市グローバルスタートアップ育成プログラム (2021) 講師。主な受賞作にグッドデザイン賞ベスト100など。

趣味は愛犬の散歩と、建築巡り。

Design futures for users to experience delight with all their hearts.

A service designer with a strong passion for using various research methods to uncover the needs and desires of people and society, and to create new delight and visualize the way people will live their lives in the future.

Based in Tokyo and San Francisco, Yuma has been leading user research and new service development projects for domestic and international companies in various industries, such as Subaru and Square, for about 8 years. He focuses on the end-user's emotions, and keeps thinking about people's lives and their relationship with society from various perspectives. His goal is to redefine the essential issues of the user experience, to find new business opportunities, and to bring the insights gained from his own experiences and discussions with colleagues to bear in the design of "future lifestyles and society that users will truly want to choose.

While focusing on "research," he also facilitates co-creation workshops, teaches entrepreneurship programs, and is expanding his scope of activities into the area of "creation," such as UI design and video editing.

 

He is also a lecturer for Global Challenge! Startup Team Fukuoka (2020-2022) and Kaga City Global Startup Development Program (2021). Major awards include the Good Design Award Best 100.

Hobbies are walking his dog and visiting architectures.

  • M.A in Design Strategy from Kyushu University Graduate School of Design [2015.3]

  • PSSD course at Politecnico di Milano [2014.9 - 2015.2, exchange program]

  • B.A in Environment and Information Studies from Keio University [2011.3]

  • B.A in Business and Commerce from Keio University [2009.3]

Skill
  • Qualitative UX research

  • Ethnographic fieldwork

  • Survey

  • Competitive audit

  • Synthesis and Analysis

  • Concept development

  • Brainstorming sessions

  • Doodle sketch

  • UI design

  • UX prototyping

  • Lecture and Workshop facilitation of Design Thinking

  • Co-Design workshop/Design Sprint facilitation

  • Presentation

Tool
  • Illustrator, Photoshop, Adobe XD, Premiere

  • Figma, FigJam

  • Miro

  • iMovie

  • Google Slides, Microsoft Office

  • Slack, Teams, Asana

  • Zoom

Language
  • Japanese [Native]

  • English [Intermediate]

  • Italian [Novice]

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